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Documentation
Search our full widget-by-widget documentation guides to find complete setup steps, styling options, troubleshooting tips and FAQs.
Priority Support
Premium users get priority access to our ticketing system. Submit a ticket and a member of our technical team will walk you through the fix.
Video Tutorials
Prefer watching over reading? Our YouTube channel visually walks through setup and styling for every major widget, step by step.
Frequently Asked Questions
How do I contact Xpro support?
Fill out the contact form on this page, or if you're a premium user, submit a ticket through your dashboard for priority help.
What's the average response time?
Most support queries are answered within 24 hours on business days. Premium ticket holders typically hear back even faster.
Do I need to buy Elementor Pro to get support?
No — free-version users get help through our documentation and community group. Premium users unlock priority ticket support.
Can I get help with a payment or billing issue?
Yes — use the contact form and select "Billing" as your subject, or submit a ticket from your dashboard if you're a logged-in premium user.
Do you offer support if I'm not a premium customer?
Absolutely. Free users can reach us through this contact form and our community group; premium users additionally get ticketed priority support.
Is there a live chat option?
We don't currently offer live chat — the fastest route is the ticketing system for premium users, or this contact form for general questions.